Fix a screen that isn't working right on Android

Attempt the solutions below if your phone screen:

  • Doesn't reply
  • Flickers
  • Jumps
  • Flashes
  • Shows dead pixels
  • Stays blank

Step one: Cheque your phone's screen

Important:Afterwards you effort each recommended solution, check to find whether information technology fixed your issue.

  1. Brand sure that your screen isn't cracked, chipped, or damaged.
  2. If you take a case or screen protector, take it off.
  3. If you're wearing gloves, take them off.
  4. If you've put any stickers over the screen or sensors, peel them off.
  5. Make certain that your screen is clean.

Pace two: Endeavour these troubleshooting steps

Restart your telephone

  1. On most phones, press your phone's power button for about 30 seconds, or until your phone restarts.
  2. On the screen, you might need to tap Restart.

Tip:After you restart, if your touchscreen is still completely unresponsive, learn how to reset your telephone to manufacturing plant settings (below).

Find out whether an app causes your problem

Of import: To learn how to turn condom manner on and off, go to your device manufacturer's support site.

  1. Turn on safe mode.
  2. Affect the screen.
    • If the screen works in safe manner, an app is most likely causing your issue.
  3. Turn off prophylactic way.
  4. To find the app that causes issues, uninstall recently downloaded apps ane by 1. After you lot remove the app that causes the problem, you can reinstall the other apps you removed.

Exam the affected role of your screen

  1. Touch the elevation left corner of the screen.
  2. Slowly drag your finger to the bottom correct corner without lifting. Try to move your finger slowly enough that yous can count to 10 before reaching the opposite corner of the screen.Drag your finger across the screen image
    • If you can drag your Quick Settings bar and notifications all the way to the bottom of the screen
      The problem isn't caused by a specific surface area on your screen. Larn how to reset your phone to factory settings (below).
    • If your Quick Settings bar and notifications release while you're all the same dragging your finger across the screen
      Repeat the exam. If they release again, annotation whether it happened in the aforementioned place on the screen. Then contact your device manufacturer.

Turn off programmer options

  1. Open your telephone'south Settings app.
  2. Tap OrganisationAnd thenProgrammer options. You'll see this just if you take programmer options turned on.
  3. Plow off Developer options.

Step three: Utilize advanced troubleshooting

Related resources

  • Prevent a cracked screen
  • Fix a phone that freezes or is unresponsive

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